10 Essential Tips to Implementing Your Brand Successfully Rebranding
Whether launching a new brand or rebranding an existing one, brand
implementation is one of the toughest exercises a company can go
through. The challenge is that this is not a daily process, so most
companies don’t have much experience with or knowledge about it. Here
are VIM Group's pointers on what to look out for.
1. A badly managed brand implementation is like a bottomless money pit.
Before you start, an analysis of the visual, organizational, and
financial impacts of the implementation is essential. Incorporate
centralized tracking of all costs to ensure that there are no nasty
surprises, for you or the stakeholders.
2. Project planning is crucial.
Given the scale of work, it is necessary to prioritize where and how
efforts should be concentrated in order to ensure individual business
units know exactly how to approach rebranding. Realistic targets, backed
by practical and technical knowledge, need to be set in order to push
the brand implementation through.
3. Extraordinary levels of detailed information are gathered in order to build an effective implementation plan.
This information is priceless – uploaded onto an online project
management system it can help protect your investment and provide an
ongoing point of reference for existing and future stakeholders.
4. The design stage is the least expensive but most glamorous aspect of a (re)branding process.
As a result it receives the most attention from senior management
despite the fact that the real challenge, and cost, comes down to
implementation. In our experience, the ratio between the expenditures
for branding consultants and design compared to the cost for
implementation could be 1:20, depending on the size and complexity of
the organization. Momentum is easily lost when the sheer scale of work
required becomes apparent; therefore, it is vital that senior management
remain involved right up until the last sign is installed. Otherwise,
the program will lose focus.
5. The integrity of the design must be protected by implementing a consistent and manageable image.
Impractical designs are harder and more expensive to implement, so the
design stage must be guided by practical advice. Don’t forget to set up a
thorough design briefing, which includes aesthetic, communicative,
technical and legal requirements.
6. Translate the basic design to designs for different brand touchpoints like signage, vehicles, stationery, and clothing.
Make prototypes before the real implementation. What looks good on a
piece of paper may not look the same on top of a 20-story building.
7. Global brands require global implementation management.
A lot of brand touchpoints will involve multiple regional suppliers,
even if modular designs are manufactured centrally. Partnering with an
international implementation agency will promote consistency and cost
control.
8. Obtaining the buy-in of local managers to your branding
program and reducing the possibility of local maverick activity
diluting the brand is crucial.
Local teams must understand the reason behind the (re)branding and how a
consistent image will benefit them directly. Acceptance of brand
standards is not automatic. Most people see their department's or unit's
circumstances as an exception – do not give them any excuses; instead
give the support required to get the job done.
9. Emphasize internal communication about the project.
During the process, be sure to involve all concerned departments like
Corporate Communications, Human Resources, Marketing, Facilities
Management, Fleet Management, and Purchasing. Different managers are
motivated by different things and need to be addressed in different
ways. Treat the departments with respect as they are integral to
delivering a successful implementation program. Don’t forget to
communicate the project goals to the people who have to work daily with
the brand after the implementation.
10. Don’t forget the external communications to relevant stakeholders like customers, media, and shareholders.
A brand implementation is an excellent opportunity to tell the brand
story, including the brand positioning and the brand values.
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