Tips on Successful Rebranding Strategies
- For a true rebranding to take place, there needs to be a new
exterior, a new coat of paint so to speak, a new logo; but, there needs
to be something new under the hood as well. Once customers get past the
shiny new outside, and they discover the inside is still ‘business as
usual’ you may lose the remaining customer loyalty that did not jump
ship when you changed thing in the first place.
- Changing a brand to promise something and then delivering on that
promise is one of the main ideas behind rebranding. If you can give your
customers more than you promised, something better than what they
expected from the first product in the retooled version, you will retain
customers and gain many more from word of mouth advertising.
- Do not dismiss brand equity when rebranding your companies product
because it could alienate established customers. Several unnecessary
overhauls could damage a brands perception, so it is important to think
about the mindset and needs of the targeted market before settling on a
retooling of your product.
- Do not put on blinders when it comes to rebranding and only your
industry. Look at what other companies and brands have done when they
rebranded. Look at what worked for them when it comes to their
customer’s experiences, customer care, retail experiences, and your
employee’s experiences. Try not to overlook anything but compare what
they did to what you plan on doing to see if it’s a viable option before
flipping the switch on the changes.
- All brands need to rebrand or refresh once in a while to stay
up-to-date and relevant with the world around them. Don’t think you are
too small, too big, too old or whatever to rebrand your products,
services or a portion of the company.
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